We respect your privacy. We do not sell, rent, or loan any identifiable information regarding our customers
to any third party.  Any information you give us is held with the utmost care and security, and will not be
used in ways to which you have not consented.

Use of Information
In accordance with Government of Canada regulations, known as the Personal Information Protection and
Electronic Documents Act, we will not collect any personally identifiable information about individuals except
when specifically and knowingly provided by such individuals.  Examples of such information are: name, postal
address, e-mail address, phone number, fax number, credit card information, billing information and product
commentary.  This information will be used to process your order and to verify your identity when accessing
your saved information.  Any company or agent engaged by Sustainable Development Experts Group,
such as our credit card processing company, agrees to hold your personal information to the
same standards described in this policy.  We collect your company or personal name, business
address, email address, and phone number.  We may email you from time to time about our products
or services.  We will never sell your information to a third-party company.  You
may opt-out of our mailing at anytime through the link located at the bottom of the email you receive.

Sustainable Development Experts Groupmay share non-personal aggregate, or summary, information regarding
its customers with partners or other third parties, but we do not sell or share any personally identifiable information
at the individual customer level.

Reference Letters and or Comments may appear on our site from time to time.  It is our practice to get permission
from clients before using their letter or comment.  We will only use your name with your explicit approval.

Your Personal Information
After you have became a client with us, we will maintain your name and billing and shipping addresses in our
database, However, for your safety, we will not retain your credit card information onsite.  Credit Card information
is stored in a computer not connected to the Internet and secure from any other users.

Security
Because your credit card security is our highest priority, we have taken every precaution to
make your transactions secure.  Our Internet site is built on technology which utilizes industry-standard security
measures, including SSL (Secure Sockets Layer), an advanced encryption technology that works with Netscape
Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and
above). This encryption makes it absolutely impossible for unauthorized parties to read any information that you
send us.      

Our Customer Service Department is ready to answer any further questions you may have about your
privacy when working with us. You can reach someone by several methods from our contact page.  We will get
back to you as soon as possible.